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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Piercebridge

Pharmacy Weight Loss Piercebridge
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By accessing our services, you confirm that you have read, understood, and agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Piercebridge is a GPhC-registered online pharmacy operating in Piercebridge, United Kingdom. We are regulated by the General Pharmaceutical Council (GPhC No. 9012511) and operate in full compliance with UK pharmacy law and NHS regulations.

2. Eligibility

To use our services, you must be aged 18 or over and resident in the United Kingdom. You must complete an accurate and truthful medical consultation questionnaire before any prescription is issued. Certain weight loss treatments may have additional eligibility criteria, including minimum BMI requirements or the absence of specific medical conditions.

We reserve the right to decline treatment to any individual where our pharmacist or prescribing clinician considers it clinically inappropriate or unsafe. Providing false or misleading medical information is a serious matter and may result in immediate termination of your access to our services.

3. Prescriptions

All prescription medications dispensed through our service require a valid prescription issued by a qualified UK-registered prescriber. Prescriptions are issued only after a thorough review of your medical questionnaire and, where required, additional consultation.

We do not guarantee that a prescription will be issued following your consultation. All clinical decisions are made at the sole discretion of our prescribing clinician. Prescriptions issued through our service are for your personal use only and must not be shared with any third party.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology. Prices displayed on our website include VAT where applicable.

We reserve the right to amend our pricing at any time. Any changes will not affect orders already confirmed and paid for. If a pricing error occurs, we will notify you before processing your order.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery timescales thereafter are subject to the courier service used and are not guaranteed by Pharmacy Weight Loss Piercebridge.

All medications are dispatched in discreet, tamper-evident packaging. We are not liable for delays caused by circumstances outside our control, including but not limited to courier delays, adverse weather, or incorrect delivery addresses provided by the customer.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and your medication dispatched. To cancel, please contact us immediately by email or telephone.

Once a prescription has been dispensed and medication dispatched, we are unable to accept returns or issue refunds for prescription medications, in accordance with UK pharmacy regulations and patient safety requirements. Refunds for non-prescription products will be considered in line with consumer rights legislation. If you believe an error has occurred with your order, please contact us within 48 hours of receipt.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services do not replace the advice, diagnosis, or treatment provided by your regular GP or healthcare provider. You should always inform your GP of any medications prescribed through our service.

If you experience a medical emergency or adverse reaction, call 999 or attend your nearest Accident and Emergency department immediately. Do not rely solely on our online service for urgent medical matters.

8. Data Protection and Privacy

We process your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purpose of providing our pharmacy and clinical services. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact Pharmacy Weight Loss Piercebridge through the details provided on our website. We are committed to resolving any concerns promptly and professionally.