Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Piercebridge | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This policy explains how Pharmacy Weight Loss Piercebridge collects, uses, and protects your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Piercebridge is a GPhC registered online pharmacy weight loss clinic serving patients in Piercebridge, UK. As a registered pharmacy (GPhC No. 9012511), we are the data controller responsible for your personal information. We take our legal and ethical obligations seriously when handling patient data.

2. Data We Collect

To provide you with safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
• Health information: Medical history, current medications, weight, BMI, and other health data relevant to your weight loss treatment.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and website usage information collected automatically when you visit our site.

3. How We Use Your Data

We use your personal and health information for the following purposes:

• To assess your suitability for weight loss treatments and issue prescriptions where clinically appropriate.
• To process and dispatch your medication — orders are delivered within 1 working day once approved by our pharmacist.
• To communicate with you regarding your orders, treatment, or account.
• To maintain accurate medical records as required by pharmacy regulations.
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• To improve the quality and safety of our services.

Our lawful basis for processing health data is the provision of healthcare services and compliance with legal obligations. We do not use your information for automated decision-making that would significantly affect you without pharmacist review.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly, including secure login and checkout processes.
• Analytics cookies: Help us understand visitor behaviour so we can improve our services. Data collected is anonymised where possible.

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary and in accordance with UK GDPR:

• Delivery providers: Your name and address are shared with our courier service to fulfil your order.
• Payment processors: Securely handle your billing information. We do not store full card details.
• Healthcare professionals: We may share relevant clinical information with your GP or other treating clinicians where it is in your best medical interest or required by law.
• Regulatory bodies: Including the GPhC and NHS, where we have a legal obligation to disclose information.

All third parties we work with are required to handle your data securely and in compliance with applicable data protection law.

6. Data Retention and Security

We retain your records for a minimum of eight years in line with NHS and pharmacy regulatory guidelines, or longer if required by law. Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.

7. Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information. You may also object to certain types of processing or request that we restrict how we use your data. Some rights may be limited where we have overriding legal or regulatory obligations, particularly in relation to medical records.

To exercise any of your rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Piercebridge
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated periodically to reflect any changes in our practices or applicable law.